On May 22 and 23, the 32nd APEC Ministers Responsible for Trade Meeting will be held in Suzhou, focusing on major Asia-Pacific and global economic and trade issues. To serve international visitors, Suzhou Metro offers diversified payment, guidance, and on-site services, striving to create a friendly and convenient travel environment for you.
Diversified payment methods
Suzhou Metro provides international visitors with a variety of convenient ticketing and payment methods for hassle-free travel.
Card Payment
All station are equipped with POS terminals that support 6 major international bank cards: Visa, Mastercard, American Express, JCB, Diners Club, and Discover. If you need to purchase a single-trip ticket, you can consult the station staff.
Cash Payment
Self-service ticketing machines at all stations accept RMB cash (1-yuan, 5-yuan, and 10-yuan banknotes, as well as 1-yuan coins), and also support Alipay and WeChat QR code payments. The interface offers Chinese-English bilingual switching, allowing you to purchase single-journey tickets as prompted.
QR Code Scan to Ride
The entire Suzhou Metro network supports QR code scanning for entry and exit. You can use Alipay, WeChat, or the "Su E Xing" app to ride. Both Alipay and WeChat support linking overseas bank cards such as Visa and Mastercard, while "Su E Xing" currently only supports UnionPay cards.
Tourist Passes
Suzhou Metro also offers tourist passes for both domestic and international visitors, saving you the trouble of purchasing tickets repeatedly.
1-Day Pass: 18 RMB, unlimited rides within 24 hours.
3-Day Pass: 40 RMB, unlimited rides within 72 hours.
You can purchase them at all stations on the entire network.
Bilingual Service
If you encounter any issues with routes, ticketing, or anything else while riding the metro, feel free to approach our staff. They will provide professional assistance. Currently, all stations are equipped with professional translation devices that support real-time interpretation in multiple languages, including English, Japanese, Korean, French, and German, enabling barrier-free communication. Our staff are also proficient in daily service English and can quickly handle various inquiries.
Multilingual Guidance
To help you plan your route in advance, Suzhou Metro offers several ways to access English route maps.
Printed English route maps are available free of charge at station customer service centers for you to carry and check at any time.
You can also follow the Suzhou Metro official WeChat account or visit the Suzhou Metro official website to view the English route map, which includes station information and first/last train times.
At key stations with a high concentration of international passengers, such as Times Square, Wangxingqiao Suzhou University, and East Gate, bilingual guidance signs are also provided.
Welcome to Suzhou! Riding the Metro, enjoy the Jiangnan scenery amidst whitewashed walls and dark-grey tiles, and experience the trendy fashion in the modern city!
